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Our Customer Service department will issue a Return Authorization Number for any uncut, unwashed, unaltered fabric within 30 days of purchase, and issue a credit for the full cost of that fabric including the shipping cost up to our $9.99 flat rate. Simply contact our Customer Service department for a return authorization number. Since offers the best fabric we could find, we confidently offer a 30-day no questions asked return policy. which cannot be tracked.įor orders shipping to approved destinations UPS rates appear during checkout for you to choose from. UPS ground and expedited options are also offered for your convenience.įREE Sample Shipping within the Continental United States via U.S.P.S. Alternative shipping methods can be arranged. In the event timing is important please let our customer service department know. to reach your location from our New Jersey warehouse. Please allow an additional 1-7 days for UPS/U.S.P.S. Orders received afterwards, process the following business day. Orders are picked up from our east coast warehouse Monday-Friday at 4:00PM est. If your project is time sensitive please contact us. Please note with current high sales volume most orders currently ship within one – 4 days. We Ship Most “In Stock” orders to customers in the continental US within 48 hours. 84Ī FLAT RATE of $9.99 is offered for all orders under $75.00 shipped within the Contiguous United States.įREE SHIPPING is offered for all orders over $75.00 shipped within the Contiguous United States. We recommend you to check the collar tightening when wearing - it is not a collar with the safety element.Call to confirm stock availability if choosing expedited shipping. If the collar is properly placed, it does not choke the dog and at the same time, it cannot be pulled over the dog's head.ģ. If the collar is properly tightened, metal buckles will not touch each other when the dog pulls.Ģ. There should be space between the dog's neck and collar for two fingers at most.Ģ. Put the collar on dog's neck and using the buckle, tighten it around the neck. You have to measure all three templets (A1 - A3) and they have to fit in all templets which are assigned for collars.ġ. Tend mainly templet A1, templet over dog's head. How to measure the Martigale collar or the Adjustable collar? We do not recommend these collars for all-day wearing. Most types of brocade are soft and more tending to wear and tear. Collars reinforcement is made of a firm woven polyester strap. High-quality hardware available in silver (the nickel) and gold ( the brass) colour.Ĭollars made of woven brocade fabric on the outer side and with inside satin lining.